Three Essential Listening Skills in the Mentor's Repertoire:
Simple, Emotional and Respectful
Note: Lisa is the mentee in these applications.
Definition as it Applies to a Mentee
Sample Application of the Mentor Teacher
To listen to the words of the mentee. To accurately summarize or paraphrase a mentee's thoughts.
Leaning forward and making eye contact the mentor teacher says, “Lisa, let me see if I understand what you're saying. You’re telling me ..."
To listen to the underlying feelings of the mentee.
"Lisa, it looks and sounds like you're feeling upset. Is this true?"
To paraphrase, probe and disagree respectfully.
“Lisa, you're saying ... Can you tell me what you mean by ...? I'd like to respectfully disagree with your point of view ...”