Three Essential Listening Skills in the Mentor's Repertoire:
Simple, Emotional and Respectful
Listening
Note: Lisa is the mentee in these applications.
Interpersonal Skills | Definition as it Applies to a Mentee | Sample Application of the Mentor Teacher |
Simple Listening | To listen to the words of the mentee. To accurately summarize or paraphrase a mentee's thoughts. | Leaning forward and making eye contact the mentor teacher says, “Lisa, let me see if I understand what you're saying. You’re telling me ..." |
Emotional listening | To listen to the underlying feelings of the mentee. | "Lisa, it looks and sounds like you're feeling upset. Is this true?" |
Respectful listening | To paraphrase, probe and disagree respectfully. | “Lisa, you're saying ... Can you tell me what you mean by ...? I'd like to respectfully disagree with your point of view ...” |
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