Richard D. Solomon's Blog on Mentoring Jewish Students and Teachers

Our hope is that this blog will become a forum in which people can exchange ideas on how to recruit, develop and retain exceptional Jewish educators through mentoring and e-mentoring students, teaching candidates, and teachers in our day and supplemental schools. The present focus of this blog is to empower Jewish teachers, administrators, teacher trainers, consultants, and staff developers to integrate web technology (i.e. web tools and apps) into their teaching and teacher training.

Thursday, April 30, 2009

What is the Conflict Resolution Method (CRM)?

The Seven Step Conflict

Resolution Method

Assumptions

1. The mentor and the mentee are in conflict.

2. Both want to resolve the conflict.

3. The mentor and the mentee find a convenient time and place to resolve the conflict.

Step Number	Step Explanation
1	The mentor and mentee find a time and place to resolve their conflict.
2	The mentor invites the mentee to state how he or she sees the problem. The mentor listens, and paraphrases the mentee's statement.
3	The mentor states how he or she sees the problem, and the mentee listens, and must correctly paraphrase the mentor's statement.
4	The mentor and mentee continue speaking, and listening to each other until they both are satisfied that they understand each other's thoughts and feelings.
5	The mentor and the mentee brainstorm how to solve the problem.
6	The mentor and the mentee create a plan to resolve their differences.
7	The mentor and mentee agree to meet again to evaluate how the plan is working. On the next blog post we will present a sample dialogue between the mentor and the mentee during which they apply the seven step Conflict Resolution Method.